Cookie Policy

How we use cookies and tracking technologies

Last Updated: January 28, 2026 | Version 1.0

1. What Are Cookies?

Cookies are small text files stored on your device that allow websites to remember information about your visit. They are essential for modern web functionality and enhance user experience.

DVNKS uses cookies to personalize your experience, improve security, analyze site usage, and display relevant content.

2. Types of Cookies We Use

2.1 Essential Cookies

Purpose: Required for basic website functionality

  • User authentication and session management
  • Security and fraud detection
  • Preference storage (theme, language)
  • CSRF protection
  • Load balancing across servers

Duration: Session or up to 1 year

Can You Disable? No - site will not function properly

2.2 Performance/Analytics Cookies

Purpose: Understand how users interact with our site

  • Google Analytics - page views, user journey, device info
  • Hotjar - scroll behavior, click patterns, heatmaps
  • Mixpanel - user engagement, feature usage
  • Error tracking - JavaScript errors, performance issues

Duration: 24 months

Can You Disable? Yes - via browser settings or opt-out

2.3 Functionality Cookies

Purpose: Remember user preferences and settings

  • Dark mode / light mode preference
  • Language preference
  • Recent searches or filters
  • Form data retention
  • Volume settings for videos

Duration: Up to 1 year

Can You Disable? Yes - but functionality will be reduced

2.4 Advertising/Marketing Cookies

Purpose: Display relevant ads and measure campaign effectiveness

  • Facebook Pixel - retargeting, conversion tracking
  • Google Ads - ad personalization, conversion tracking
  • LinkedIn Insight Tag - B2B targeting, remarketing
  • Affiliate tracking - referral attribution

Duration: 90 days to 2 years depending on provider

Can You Disable? Yes - you control ad preferences

3. Cookie Details Table

Cookie Name Type Provider Purpose Duration
PHPSESSID Essential DVNKS Session management Session
csrf_token Essential DVNKS CSRF protection Session
user_pref Functionality DVNKS Theme preference 1 year
language Functionality DVNKS Language selection 1 year
_ga Analytics Google User identification 2 years
_gid Analytics Google Session tracking 24 hours
fbp Marketing Facebook Ad targeting 90 days
li_sugr Marketing LinkedIn Conversion tracking 90 days

4. Other Tracking Technologies

4.1 Web Beacons

Small transparent images embedded in web pages that track if a page was accessed. Used in email campaigns to track opens and clicks.

4.2 Local Storage & IndexedDB

Technologies similar to cookies that store data on your device. Used for:

  • Form data backup
  • Offline functionality
  • Large data caching

4.3 Pixel Tags

Small images in emails and ads that track:

  • Email opens
  • Click-throughs
  • Conversion actions

4.4 IP Address & Device Tracking

We log your IP address to:

  • Prevent fraud and abuse
  • Determine geographic location (approximate)
  • Analyze user traffic patterns
  • Provide localized content

5. Third-Party Cookies & Integrations

We use services from third-party providers who may place their own cookies:

  • Google Analytics: https://policies.google.com/privacy
  • Facebook Pixel: https://www.facebook.com/privacy
  • LinkedIn Insight: https://www.linkedin.com/legal/privacy-policy
  • Stripe: https://stripe.com/privacy
  • Razorpay: https://razorpay.com/privacy
  • Hotjar: https://www.hotjar.com/privacy

These third parties follow their own privacy policies. We are not responsible for their practices.

6. How to Control Cookies

6.1 Browser Settings

Most browsers allow you to control cookies:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Settings > Privacy > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies

Note: Disabling cookies may break website functionality.

6.2 Cookie Consent Banner

When you first visit DVNKS, a consent banner appears allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize cookie preferences

6.3 Do Not Track (DNT)

If you enable "Do Not Track" in your browser, we will:

  • Not use analytics cookies (if technically possible)
  • Not use marketing cookies
  • Still use essential cookies (required for site function)

6.4 Opt-Out Links

  • Google Analytics: https://tools.google.com/dlpage/gaoptout
  • Facebook Ads: https://www.facebook.com/ads/preferences
  • LinkedIn Ads: https://www.linkedin.com/privacy/preference-center
  • Network Advertising Initiative: https://optout.networkadvertising.org

7. Data Sharing with Third Parties

Cookies and tracking data may be shared with:

  • Advertising Partners: For ad targeting and retargeting
  • Analytics Providers: For usage analysis
  • Service Providers: For website functionality
  • Legal Authorities: If required by law

We do not sell cookie data. All sharing is under data processing agreements.

8. Retention & Deletion

Cookie data is retained according to:

  • Essential Cookies: As long as account exists
  • Analytics Cookies: 24 months from creation
  • Marketing Cookies: 90 days to 2 years by provider

You can delete cookies anytime through browser settings. Some functionality may be lost.

9. International Data Transfers

Cookie data may be transferred to countries outside India. These countries may have different privacy protections. By using DVNKS, you consent to such transfers.

10. GDPR & Privacy Compliance

For EU/EEA users, we:

  • Obtain explicit consent for non-essential cookies before using them
  • Provide clear information about each cookie
  • Allow easy withdrawal of consent
  • Use a cookie consent banner on first visit

See our Privacy Policy for GDPR rights.

11. California Residents (CCPA)

California residents have rights regarding cookies:

  • Right to know what cookies are used
  • Right to delete cookies
  • Right to opt-out of cookie-based marketing

Visit Privacy Policy for CCPA rights details.

12. India Compliance

Under the Digital Personal Data Protection Act (DPDP), 2023:

  • We obtain consent for processing data via cookies
  • You can withdraw consent at any time
  • We provide clear privacy notices
  • You have right to access and delete your data

13. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, law, or our practices. We will notify you of material changes via email or prominent website notice.

14. Contact Us

Cookie & Tracking Questions

Email: privacy@dvnks.com

Mailing Address:
DVNKS Technologies Private Limited
Navi Mumbai, Maharashtra
India 400708

Response Time: 5-7 business days

15. Summary

  • ✓ We use cookies to improve your experience
  • ✓ Essential cookies are required for site function
  • ✓ You can control non-essential cookies
  • ✓ We respect DNT signals where possible
  • ✓ Data is protected and not sold
  • ✓ Privacy laws are followed (GDPR, CCPA, DPDP)